When you think about bill payment as a lender recurring billers, your priorities likely focus on collections: How can we reduce transaction costs, increase on-time payments, minimize exceptions and prevent fraud?
Danny Shader, Founder & CEO at PayNearMe, recently joined Jared Taylor on the Slice of Finance podcast to discuss how PayNearMe reduces the true cost of acceptance by focusing on Payment Experience Management.
Repos are up. Delinquencies are rising. And in the middle of it all, Buy Here Pay Here (BHPH) dealers are bearing more risk than ever. With vehicle repossessions hitting 1.73 million—levels not seen since the 2008 financial crisis—delinquent auto loans aren’t just a customer problem— they’re a profitability problem.
In the latest episode of the “Shawcast” podcast, Justin Gann from Shaw Systems and Dawn Fretwell from PayNearMe discuss the emergence of Payment Experience Management in lending, and how this concept goes beyond the traditional customer payment experience.